Support

We reply to every message, usually within 2 working days

DueDash is built by Mrutyunjay Studio, a small independent studio in Pune, India. If something is wrong, confusing, or missing, write to us and a person will read it.

📧 Contact us

Email: welldayreview@gmail.com
Response time: within 2 working days, Monday to Friday
Languages: English and Hindi

To help us answer quickly, please include your device and OS version, the app version (Profile → About), and what you expected to happen.

Common questions

Why does the iOS app not detect my bank SMS?

It cannot, and no iPhone app can. Apple provides no API that lets an app read your text messages, so automatic detection is available on Android only. On iPhone you add expenses yourself, and everything else - EMI tracking, budgets, categories, reports and cloud sync - works exactly the same.

How does SMS detection work on Android?

When your bank sends a transaction alert, DueDash reads that message on your phone, works out the amount, merchant and category, and offers it to you as a one-tap entry. The message is analysed on the device and its text is never uploaded. Only messages that arrive after you switch the feature on are examined, and one-time passwords, verification codes, personal chats and promotional messages are filtered out and discarded. You can decline the permission and use the whole app manually.

An expense was detected with the wrong amount or category

Tap the entry and edit it - the correction is saved immediately. Bank SMS wording varies a great deal between banks, so if a particular message is consistently misread, email us the message with the amount and account number removed and we will add it to our test set.

Is DueDash a bank, lender or payment app?

No. DueDash is a personal record-keeping and budgeting tool. It is not a bank, lender, payment app or investment adviser, it holds no money, and it can never spend, transfer or debit anything. It only reads and records.

How do I mark an EMI as paid?

Open the EMI and tap the instalment in the checklist. The matching expense is recorded for you, and tapping again undoes both. Reminders before each due date can be switched on or off per EMI.

Where is my data stored, and can I delete it?

Your records sync to your own private area of Google Firebase, readable only by your signed-in account. You can delete your account and every record at any time from Profile → Legal & Privacy → Delete Account & Data, or through our account deletion page if you have already uninstalled the app.

I lost access to the email I signed in with

Because sign-in is handled by Google, we cannot move an account to a different email address. Write to us from any address and we can delete the old account's data for you, once you can confirm details of the records it held.

Reporting a bug or a privacy concern

Email welldayreview@gmail.com with the subject "Bug report" or "Privacy". Privacy and data-deletion requests are handled by Sharad Sonawane, Mrutyunjay Studio, Pune, Maharashtra, India, and are acknowledged within 2 working days.